ALAN GIBSON WORKSHOP
ON-LINE CATALOGUE AND PRICE LIST
MODEL RAILWAY PARTS AND KITS
DECEMBER 2007
Terms of trading
All items listed in these pages are available direct either by writing or telephoning and wherever possible orders are despatched by return of post. However, with such an extensive range of products there will inevitably be times when some items will be temporarily out of stock, and in these cases orders will be acknowledged and an estimated delivery date given. Every effort will be made to complete outstanding orders as soon as possible.
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PERSONAL CALLERS TBA. ORDERING BY POST To avoid unnecessary errors and delays it is helpful when ordering to print clearly your name and address - remember to include your post code - plus the code number(s) and full description of the item(s) you require. This will enable your order to be processed that much quicker. All mail orders should be sent to the address below, accompanied by the appropriate remittance Remember to allow sufficient for postage and packing where necessary (see Postage and Packing). Alan Gibson (Workshop), ORDERING BY TELEPHONE/FAX Orders can also be accepted
by telephone or fax for charging to credit/debit card accounts. Simply
call the number below with your order, giving your full name and
address, your card number the commence and expiry date of your card
and the three digit security number on the back of the card. The number to call is from 8 am. to 6 p.m. - Monday to Friday. If you wish to email us please click here,NB. it is not advisable to email credit card details, use phone or fax. FAULTY GOODS Every effort is made to ensure that goods leave us in perfect condition, but now and again a sub-standard item can slip through our quality control If you feel you have cause for complaint please return the item together with a short note of explanation and we will happily replace the item and refund the postage. |
METHODS OF PAYMENT We now have our credit card facility and we can take most types of Debit and Credit cards. However, NOT American Express or Dinners Club If you wish to send us a cheque with your order then please make it payable to Alan Gibson as we have retained the trading name. Not 'Colin Seymour' and definately not 'Colin Seymore' or 'C Seymour & C Wilde' (yes honestly) POSTAGE AND PACKING Orders to the value of £30.00 and over are sent post free within the UK but for orders of less than £30.00 and all export orders please add 10% (minimum £2.00) for post and packing. EXPORT ORDERS Overseas customers outside the European Community (EC) may ignore Value Added Tax (VAT) which applies to UK and EC sales only. Payment for export orders should be made only by cheques with a UK clearing address on them or by giving credit/debit card details. (For details of paying by credit/debit card see Methods of Payment). Cheques drawn on overseas local banks cannot be accepted as bank transfer charges now amount to a minimum of £10.00. GOODS DAMAGED IN TRANSIT In order to comply with Post Office regulations goods damaged in
transit must be notified to us within 21 days of posting. Do NOT return the goods
but retain with original packing for GPO inspection. PRICES Whilst every effort is made to keep prices stable, we reserve the right to charge the prices ruling at time of despatch. V.A.T. All orders received from within the United Kingdom and the European Community have to be charged Value Added Tax at the current UK rate. To assist customers in ordering two prices are quoted in the lists - the first price (in italics) is without VAT and is for export orders to countries outside the EC. The second price (in bold) is for the UK and EC countries and is inclusive of the current UK rate of VAT of 17.5%. UK and EC customers please note that postage and packing are also liable to VAT. |